Wayback Tweets legal

Refund Policy

Effective date: May 19, 2026

1. Subscription Charges

Subscription charges are billed in advance for each billing period through Paddle.

2. Cancellation Timing

If you cancel, your subscription remains active until the end of the current paid billing period. No additional renewal charges are applied after cancellation takes effect.

3. Refund Eligibility

Refund requests are reviewed case-by-case and may be approved for duplicate billing, accidental charges, or technical service failure that prevented normal use.

4. Non-Refundable Cases

Refunds are generally not provided for partial billing periods, unused time, or changes in user need after successful access to the service.

5. How to Request a Refund

Contact support at matt_kelly17@yahoo.ca with your account email, transaction details, and reason for request. Approved refunds are processed via the original payment method through Paddle.